question Re: How to show hyperlink in field message in Common Service Data Model forum

How to show hyperlink in field message

Community Alums — Fri, 20 Sep 2024 07:50:39 GMT

Hi,

How to show hyperlink in field message, I tired with info message, but the requirement is field message.

Script include:

var IncidentHistoryBasedOnPSID = Class.create();

IncidentHistoryBasedOnPSID.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {

getIncidents: function() {

var ps_id = this.getParameter('sysparm_newValue');

if (!ps_id) {

return '';

}

var incident = new GlideRecord('sn_si_incident');

incident.addQuery('u_ps_id', ps_id);

incident.query();

if (incident.hasNext()) {

return '<a href="/sn_si_incident_list.do?sysparm_query=u_ps_id=' + ps_id + '" target="_blank">Security Incident History: ' + ps_id + '</a>';

}

return '';

type: 'IncidentHistoryBasedOnPSID'

});

Client script:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

if (isLoading || newValue === '') {

return;

}

var a = new GlideAjax('sn_si.IncidentHistoryBasedOnPSID');

a.addParam('sysparm_name', 'getIncidents');

a.addParam('sysparm_newValue', newValue);

a.getXMLAnswer(function(response) {

g_form.clearMessages();

if (response) {

g_form.addInfoMessage('Related Security incidents:<br/>' + response);

} else {

g_form.addInfoMessage('No Related Security Incidents');

}

});

}

Re: How to show hyperlink in field message

Voona Rohila — Fri, 20 Sep 2024 08:00:00 GMT

Hi @Community Alums

You cant add links in the field message

Re: How to show hyperlink in field message

Voona Rohila — Fri, 20 Sep 2024 08:00:50 GMT

There are few alternatives, take a look at below links

https://www.servicenow.com/community/developer-forum/can-we-add-a-html-link-in-showfieldmsg/m-p/1725647

https://www.servicenow.com/community/developer-forum/to-create-hyperlink-in-client-scripts-showfieldmsg/m-p/1989901

Re: How to show hyperlink in field message

Community Alums — Fri, 20 Sep 2024 09:01:54 GMT

@Community Alums

https://www.servicenow.com/community/developer-forum/to-create-hyperlink-in-client-scripts-showfieldmsg/m-p/1989901