question Re: Reference Qualifier in ServiceNow in Common Service Data Model forum

Reference Qualifier in ServiceNow

Piyush Dwivedi — Tue, 10 Jun 2025 13:56:10 GMT

Not able to copy query fully in reference qual field of reference qualifier override.

Is there a limit of characters to copy ?

Re: Reference Qualifier in ServiceNow

MahathiVeeR — Tue, 10 Jun 2025 14:07:10 GMT

Hi @Piyush Dwivedi ,

If the reference qualifiers are longer, it is better to use a Script include and call the script include in the Ref.

It is usually around 250+ characters that is allowed but i suggest you go for a Script include though you can check the possibility of increasing the character length.

If my answer helped in anyway, Please mark it as helpful and accept as solution.

Thanks,
Mahathi

Re: Reference Qualifier in ServiceNow

Community Alums — Tue, 10 Jun 2025 14:02:56 GMT

Yes every field will have a field length, so that can be the reason. Please increase the length of reference qualifier override field

Re: Reference Qualifier in ServiceNow

Piyush Dwivedi — Tue, 10 Jun 2025 14:07:27 GMT

Please guide, How can we increase length of reference qualifier override field

Re: Reference Qualifier in ServiceNow

J Siva — Tue, 10 Jun 2025 14:08:57 GMT

Hi @Piyush Dwivedi

Yes. It's a single line text field. The maximum length is 254.

As a workaround store your query in the sys_properties, then use it in the reference qualifier.

Ex: javascript&colon;gs.getProperty("<property _name>")

Regards,

Siva

Re: Reference Qualifier in ServiceNow

Chaitanya ILCR — Tue, 10 Jun 2025 14:09:23 GMT

Hi @Piyush Dwivedi ,

yes OOB Ref qual field length on the override table is 255 chars

where in Dictionary table it's 1000 chars

you can update it to 1000 on override table

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Re: Reference Qualifier in ServiceNow

Ankur Bawiskar — Tue, 10 Jun 2025 14:17:56 GMT

@Piyush Dwivedi

move everything to script include and invoke it from dictionary override ref qualifier field

If my response helped please mark it correct and close the thread so that it benefits future readers.