question Re: ITSM in Community Central forum

ITSM

HarithaP — Thu, 16 May 2024 11:22:18 GMT

i want to display like this in an infomessage box. when i am opening an existing incident form.how to do this.help me

Re: ITSM

dgarad — Thu, 16 May 2024 11:36:51 GMT

try the below code.

var gr = new GlideAggregate('incident'); gr.addAggregate('COUNT','state'); gr.query(); while(gr.next()){ gs.print("state:"+gr.state.getDisplayValue()+''+'('+gr.getAggregate('COUNT','state')+')'); }

Re: ITSM

swathisarang98 — Thu, 16 May 2024 12:03:51 GMT

Hi @HarithaP ,

Could you please let me know every time when you open any incident form you want see all the incident state count as an info message is it ?

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang