question Hide new button of related list based on count in Community Central forum

Hide new button of related list based on count

patil uv — Thu, 31 Oct 2024 12:35:56 GMT

i have a requirement to hide a new button of related list(outage). onnincident record's related list if we have one outage then new button should be hidden.

Re: Hide new button of related list based on count

Paul Curwen — Thu, 31 Oct 2024 13:07:59 GMT

You should be able to do this as follows:

1. Right-click on any column heading on your Related list and Configure=>List control=>Omit New button

2. Check Omit New checkbox

2. Write your script in the Omit New condition Script field (if not on your form configure the form to show it)

If you have never done this before this video is a decent walkthrough of the process: https://www.servicenow.com/community/developer-blog/how-to-hide-new-button-from-related-lists-using-list-control/ba-p/2435914

Re: Hide new button of related list based on count

Anurag Tripathi — Thu, 31 Oct 2024 13:07:03 GMT

Hi,

Try this in Omit New Button

Right click on the list header -> Configure -> list Control

var answer; if(current.getRowCount() > 0) { answer = true; } else { answer = false; }

Re: Hide new button of related list based on count

patil uv — Thu, 31 Oct 2024 13:10:52 GMT

HI Anurag,

thanks for quick reply. this works fine for native ui. i want to hide new button form related list which is present in service operation workspace.

Re: Hide new button of related list based on count

Anurag Tripathi — Thu, 31 Oct 2024 13:14:09 GMT

Check my reply here -> Solved: How to hide New Button from a related list in the ... - ServiceNow Community

Im not sure if there is a way to put condition there or not.