https://www.servicenow.com/community/community-central-forum/support-analyst-incident-management-command-centre/m-p/2939506#M152 <P>Hi can anyone explain clearly about this role and about command-centre.</P><TABLE width="624"><TBODY><TR><TD width="208"><P>Role</P></TD><TD width="416"><P>Support Analyst (Incident Management – Command Centre)</P></TD></TR><TR><TD width="208"><P>Required Technical Skill Set</P></TD><TD width="416"><P>ITIL Processes, Major Incident Management process</P></TD></TR></TBODY></TABLE> Wed, 22 May 2024 09:23:20 GMT vinodmba999 2024-05-22T09:23:20Z https://www.servicenow.com/community/community-central-forum/support-analyst-incident-management-command-centre/m-p/2939506#M152 <P>Hi can anyone explain clearly about this role and about command-centre.</P><TABLE width="624"><TBODY><TR><TD width="208"><P>Role</P></TD><TD width="416"><P>Support Analyst (Incident Management – Command Centre)</P></TD></TR><TR><TD width="208"><P>Required Technical Skill Set</P></TD><TD width="416"><P>ITIL Processes, Major Incident Management process</P></TD></TR></TBODY></TABLE> Wed, 22 May 2024 09:23:20 GMT https://www.servicenow.com/community/community-central-forum/support-analyst-incident-management-command-centre/m-p/2939506#M152 vinodmba999 2024-05-22T09:23:20Z