question UI Action GlideModelForm passing values and callback in Community Central forum

UI Action GlideModelForm passing values and callback

JGerrity — Fri, 08 Nov 2024 14:11:45 GMT

Hello Community,

Until we implement HAM, I'm trying to build a UI Action to assign an asset from an sc_task (Catalog task form).

I'm using a combination of a GlideModal "glide_prompt", to prompt for the asset tag along with a GlideModalForm to call the alm_hardware form. I can get the initial prompt and a form to load, but not of the specific asset from the prompt.

My code so far is below, but my use case is:

From sc_task/catalog task form, agent clicks UI action
UI Action generates prompt to input asset tag
UI Action loads specific asset tag form (alm_hardware)
UI action sets state to "in use"
UI action sets assigned_to to value of sc_task.request_item.requested_for
UI action closes sc_task on submit of GlideModalForm.

Like I said, I can get the initial prompt, the loading of a new asset (not of specific) and I can set the state but can't seem to figure out what I'm missing to:

load the specific asset form
get the variable of sc_task.request_item.requested_for
close the sc_task on callback.

Here's my code so far:

Once I figure this out, my next question will be can you have two input boxes in the "glide_prompt" modal? I'd like to be able to scan for either asset tag or serial number, then use the input box who's value isn't =''

Thanks everyone!

Re: UI Action GlideModelForm passing values and callback

Runjay Patel — Fri, 08 Nov 2024 15:32:11 GMT

Hi @JGerrity ,

Check below thread, here i had gen working code. You just need to do little modification on it.

https://www.servicenow.com/community/virtual-agent-forum/ui-action-to-assign-incidents-to-problem/m-p/3099108#M12597

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Re: UI Action GlideModelForm passing values and callback

JGerrity — Fri, 08 Nov 2024 15:36:55 GMT

Hi @Runjay Patel ,

Thanks for the quick response, after reviewing your post I'm not sure it's what I'm looking for.

You're using UI Pages with script includes. I was hoping to contain everything within the UI Action client script.
Do you know how to reference a specific asset form view within glidmodalform? I'm prompting for the asset_tag and want to show the form of that specific asset.

Cheers,
J.