https://www.servicenow.com/community/community-central-forum/there-is-a-need-to-listend-and-to-send-via-several-mailboxes/m-p/3104273#M1619 <P>Each customer/ tenant has already their established email box, where end-customer receive their notification from and which end-customer can address to get in contact with the customer.</P><P>It is requested, that the sending and receiving mailbox can be specified per tenant, maybe even per support group / Service, as there are use cases, that different product families are offered by the same customer /tenat, but with different email addresses (e.g. phone-support@xxx.com, network-support@xxx.com)</P><UL><LI>How to use more than one email mailbox<UL><LI>Sending for every customer with several email accounts</LI><LI>Receiving emails from several email account</LI></UL></LI></UL><P>any idea if this is possible?</P> Thu, 14 Nov 2024 09:14:47 GMT MarekF 2024-11-14T09:14:47Z https://www.servicenow.com/community/community-central-forum/there-is-a-need-to-listend-and-to-send-via-several-mailboxes/m-p/3104273#M1619 <P>Each customer/ tenant has already their established email box, where end-customer receive their notification from and which end-customer can address to get in contact with the customer.</P><P>It is requested, that the sending and receiving mailbox can be specified per tenant, maybe even per support group / Service, as there are use cases, that different product families are offered by the same customer /tenat, but with different email addresses (e.g. phone-support@xxx.com, network-support@xxx.com)</P><UL><LI>How to use more than one email mailbox<UL><LI>Sending for every customer with several email accounts</LI><LI>Receiving emails from several email account</LI></UL></LI></UL><P>any idea if this is possible?</P> Thu, 14 Nov 2024 09:14:47 GMT https://www.servicenow.com/community/community-central-forum/there-is-a-need-to-listend-and-to-send-via-several-mailboxes/m-p/3104273#M1619 MarekF 2024-11-14T09:14:47Z