question Merge duplicate Community profiles in Community Central forum

Merge duplicate Community profiles

KeithL666 — Mon, 02 Dec 2024 22:25:05 GMT

Hi everyone,

Somehow I have ended up with multiple Community Profiles. Does anyone know who to contact to get them merged into 1 profile?

Sandeep Rajput — Tue, 03 Dec 2024 02:23:19 GMT

@KeithL666 You can either raise a case with Now Learning support team to merge your profiles or you can link your profiles by following the steps mentioned here https://www.servicenow.com/community/developer-articles/steps-to-add-update-unlink-email-address-on-your-now-profile/ta-p/2979575

Hope this helps.

Community Alums — Tue, 03 Dec 2024 03:06:18 GMT

You will need to raise a Support case from your now learning account from Help center.

KeithL666 — Thu, 09 Jan 2025 14:45:06 GMT

For those following this thread, the official answer from NowLearning was that community profiles cannot be merged.