question Incidents and Requests not creating in Community Central forum

Incidents and Requests not creating

JenniferE — Tue, 17 Dec 2024 12:25:38 GMT

Hi sometimes when I create a case and within that create an incident and a request it hasn't created the incident or request and remained assigned to me could someone help with this. Jenifer

Re: Incidents and Requests not creating

Hemanth M1 — Tue, 17 Dec 2024 14:25:00 GMT

Hi @JenniferE ,

We may need more information to answer your query. When you say 'Create an Incident' or 'Request,' are these UI actions/buttons on the Case form?

Re: Incidents and Requests not creating

JenniferE — Thu, 19 Dec 2024 14:11:22 GMT

Hi Hemanth I'm not sure what you mean?