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    <title>question Mid_webserver issue in Community Central forum</title>
    <link>https://www.servicenow.com/community/community-central-forum/mid-webserver-issue/m-p/3133270#M1863</link>
    <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have an issue with Agent Client Connect which cannot contact the MID server&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;MID Web Server&lt;/STRONG&gt; was installed successfully&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Websocket Endpoint &lt;/STRONG&gt;installed successfully too and the same for&amp;nbsp;&lt;STRONG&gt;MID Web Server API Key&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However when i installed the Agent client connector on a machine ; i get this message error&amp;nbsp; in ACC.log file :&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;[agent] connecting to backend URL "wss://mid_webserver_MidServer_XXXX:YYYY/ws/events"&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;[dial tcp: lookup mid_webserver_MidServer_XXXX: no such host] reconnection attempt failed to the url: wss://mid_webserver_MidServer_XXXX:YYYY/ws/events, using api-key authentication failed&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Any suggestions , please&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Regards&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 20 Dec 2024 16:47:17 GMT</pubDate>
    <dc:creator>mustaphafilahy</dc:creator>
    <dc:date>2024-12-20T16:47:17Z</dc:date>
    <item>
      <title>Mid_webserver issue</title>
      <link>https://www.servicenow.com/community/community-central-forum/mid-webserver-issue/m-p/3133270#M1863</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have an issue with Agent Client Connect which cannot contact the MID server&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;MID Web Server&lt;/STRONG&gt; was installed successfully&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Websocket Endpoint &lt;/STRONG&gt;installed successfully too and the same for&amp;nbsp;&lt;STRONG&gt;MID Web Server API Key&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However when i installed the Agent client connector on a machine ; i get this message error&amp;nbsp; in ACC.log file :&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;[agent] connecting to backend URL "wss://mid_webserver_MidServer_XXXX:YYYY/ws/events"&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;[dial tcp: lookup mid_webserver_MidServer_XXXX: no such host] reconnection attempt failed to the url: wss://mid_webserver_MidServer_XXXX:YYYY/ws/events, using api-key authentication failed&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Any suggestions , please&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Regards&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 20 Dec 2024 16:47:17 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/mid-webserver-issue/m-p/3133270#M1863</guid>
      <dc:creator>mustaphafilahy</dc:creator>
      <dc:date>2024-12-20T16:47:17Z</dc:date>
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