question Updated Worknotes visibility for specific group in Community Central forum

Updated Worknotes visibility for specific group

MansiT — Wed, 01 Jan 2025 09:03:48 GMT

I have a requirement that a specific group can only see the worknotes in activity logs which has been added by their group not by other groups, How can I implement this, any suggestions?

Re: Updated Worknotes visibility for specific group

Ankur Bawiskar — Wed, 01 Jan 2025 09:15:40 GMT

@MansiT

try to create field level READ ACL on work_notes and use script to control the visibility

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Re: Updated Worknotes visibility for specific group

Ankur Bawiskar — Wed, 01 Jan 2025 09:20:37 GMT

@MansiT

something like this in field level READ ACL with advanced script

// get logged in users group var groups = new global.ArrayUtil().convertArray(gs.getUser().getMyGroups()); // get the members for those groups var groupMembersArr = []; var gr = new GlideRecord("sys_user_grmember"); gr.addQuery("group", 'IN', groups.toString()); gr.query(); while (gr.next()) { groupMembersArr.push(gr.user.user_id.toString()); } // check if work notes is added by any 1 member of the group to which logged in user belongs var journalRec = new GlideRecord("sys_journal_field"); journalRec.addEncodedQuery("element=work_notes^element_id=" + current.getUniqueValue()); journalRec.addQuery('sys_created_by', 'IN', groupMembersArr.toString()); journalRec.setLimit(1); journalRec.query(); answer = journalRec.hasNext();

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Updated Worknotes visibility for specific group

PritamG — Wed, 01 Jan 2025 10:31:10 GMT

create a custom business rule on the Task table. and use condition

if(current.work_notes && current.getValue('group') !== gs.getUser().getGroupName()){

current.work_notes = '';

}

then, create ACL on work_notes.

set conditions to allow access only if the user's group matches the group of the worknote. use script include or client script a script to filter worknotes dynamically on form load or save

Re: Updated Worknotes visibility for specific group

Ankur Bawiskar — Fri, 03 Jan 2025 05:23:25 GMT

@MansiT

Hope you are doing good.

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