question All of my community articles, badges, helpfuls, etc have been wiped out in Community Central forum

All of my community articles, badges, helpfuls, etc have been wiped out

jasonmarley — Tue, 14 Jan 2025 13:58:23 GMT

I would appreciate any help - I need a contact for the Community as my profile achievements, etc have gone 😮

(I tried to find a contact but couldn't)

Thanks in advance!

Jason

Re: All of my community articles, badges, helpfuls, etc have been wiped out

Ankur Bawiskar — Tue, 14 Jan 2025 14:09:12 GMT

@jasonmarley

try reaching out to Dan or Sarah

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: All of my community articles, badges, helpfuls, etc have been wiped out

jasonmarley — Tue, 14 Jan 2025 14:13:48 GMT

Hi @Ankur Bawiskar - Dan or Sarah? Do you have contact details? Thanks!

Re: All of my community articles, badges, helpfuls, etc have been wiped out

jasonmarley — Tue, 14 Jan 2025 14:15:50 GMT

h, I found this article: https://www.servicenow.com/community/community-central-forum/lost-sn-community-profile/td-p/3137033 Am raising a case on NowLearning 🙂

Re: All of my community articles, badges, helpfuls, etc have been wiped out

jasonmarley — Wed, 22 Jan 2025 09:52:46 GMT

The NowLearning team told me to send an email to community@servicenow.com. I've sent 2 emails since last Thursday, but not had a reply yet. I'm keeping my fingers crossed, but I'll be hugely disappointed if it isn't sorted out. My old posts / contributions seem to be attributed 'Community Alums', now - seemingly lost in the mix with everyone else that I assume has 'left the community'.

I'm pretty sad at the moment 😞