<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>question Issue with Lookup Record within Flow in Community Central forum</title>
    <link>https://www.servicenow.com/community/community-central-forum/issue-with-lookup-record-within-flow/m-p/3156257#M2081</link>
    <description>&lt;P&gt;I have created a flow which is triggered when a record of a table has updated value in the status field.&lt;/P&gt;&lt;P&gt;Namely the flow is triggered when the status field is equal to Resolved.&lt;/P&gt;&lt;P&gt;Then I apply a Timer for some minutes.&lt;/P&gt;&lt;P&gt;Afterwards, I use Look Up Record based on the system id of the trigger record.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I do this because I want to check if there exist further updates in the record with the relevant system id.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please find below the scenario I am grappling with.&lt;/P&gt;&lt;P&gt;I switch the record to Resolve.&lt;/P&gt;&lt;P&gt;The flow is triggered.&lt;/P&gt;&lt;P&gt;The timer starts.&lt;/P&gt;&lt;P&gt;Before the completion of the timer I switch again the status to another value.&lt;/P&gt;&lt;P&gt;Then Look Up Record runs.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The problem is that it returns as change time the one which is relevant to trigger not the latest one.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="stsel_0-1737558093322.png" style="width: 400px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/414113i9B7929C323D1A5DD/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="stsel_0-1737558093322.png" alt="stsel_0-1737558093322.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any ideas&lt;/P&gt;&lt;P&gt;Any ideas.&lt;/P&gt;</description>
    <pubDate>Wed, 22 Jan 2025 15:03:50 GMT</pubDate>
    <dc:creator>stsel</dc:creator>
    <dc:date>2025-01-22T15:03:50Z</dc:date>
    <item>
      <title>Issue with Lookup Record within Flow</title>
      <link>https://www.servicenow.com/community/community-central-forum/issue-with-lookup-record-within-flow/m-p/3156257#M2081</link>
      <description>&lt;P&gt;I have created a flow which is triggered when a record of a table has updated value in the status field.&lt;/P&gt;&lt;P&gt;Namely the flow is triggered when the status field is equal to Resolved.&lt;/P&gt;&lt;P&gt;Then I apply a Timer for some minutes.&lt;/P&gt;&lt;P&gt;Afterwards, I use Look Up Record based on the system id of the trigger record.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I do this because I want to check if there exist further updates in the record with the relevant system id.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please find below the scenario I am grappling with.&lt;/P&gt;&lt;P&gt;I switch the record to Resolve.&lt;/P&gt;&lt;P&gt;The flow is triggered.&lt;/P&gt;&lt;P&gt;The timer starts.&lt;/P&gt;&lt;P&gt;Before the completion of the timer I switch again the status to another value.&lt;/P&gt;&lt;P&gt;Then Look Up Record runs.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The problem is that it returns as change time the one which is relevant to trigger not the latest one.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="stsel_0-1737558093322.png" style="width: 400px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/414113i9B7929C323D1A5DD/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="stsel_0-1737558093322.png" alt="stsel_0-1737558093322.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any ideas&lt;/P&gt;&lt;P&gt;Any ideas.&lt;/P&gt;</description>
      <pubDate>Wed, 22 Jan 2025 15:03:50 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/issue-with-lookup-record-within-flow/m-p/3156257#M2081</guid>
      <dc:creator>stsel</dc:creator>
      <dc:date>2025-01-22T15:03:50Z</dc:date>
    </item>
    <item>
      <title>Re: Issue with Lookup Record within Flow</title>
      <link>https://www.servicenow.com/community/community-central-forum/issue-with-lookup-record-within-flow/m-p/3156906#M2085</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/820157"&gt;@stsel&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can store the updated time and count in a flow variable before your wait step and use it later in your conditions&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.servicenow.com/docs/bundle/xanadu-build-workflows/page/administer/flow-designer/concept/flow-variables.html" target="_blank" rel="noopener"&gt;Flow Variable&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 23 Jan 2025 07:35:30 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/issue-with-lookup-record-within-flow/m-p/3156906#M2085</guid>
      <dc:creator>Voona Rohila</dc:creator>
      <dc:date>2025-01-23T07:35:30Z</dc:date>
    </item>
    <item>
      <title>Re: Issue with Lookup Record within Flow</title>
      <link>https://www.servicenow.com/community/community-central-forum/issue-with-lookup-record-within-flow/m-p/3158464#M2093</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/77305"&gt;@Voona Rohila&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you very much for your answer.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 24 Jan 2025 11:55:09 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/issue-with-lookup-record-within-flow/m-p/3158464#M2093</guid>
      <dc:creator>stsel</dc:creator>
      <dc:date>2025-01-24T11:55:09Z</dc:date>
    </item>
  </channel>
</rss>

