question Re: Unable to Purchase/Obtain Certified System Administrator (CSA) voucher in Community Central forum

Unable to Purchase/Obtain Certified System Administrator (CSA) voucher

ehi58 — Tue, 28 Jan 2025 16:52:04 GMT

Hello Community,

I am currently in the process of preparing for my ServiceNow Certified System Administrator (CSA) certification, but I’ve encountered an issue with obtaining or paying for my CSA voucher. Despite my efforts, I have been unable to resolve the issue through other channels, and I am reaching out here for guidance.

Specifically, I am facing the following challenges:

I am unable to pay for the voucher.

Steps I’ve already taken to resolve this:

I’ve verified my account and its linkage to webaccessor.
I completed the on-demand course for eligibility of the voucher.

I would greatly appreciate any advice, insights, or solutions the community can provide. If additional information is needed to better assist me, please let me know, and I’ll gladly provide it.

Thank you in advance for your time and support.

Best regards,
Ehi Eromosele
[LinkedIn Profile]

Re: Unable to Purchase/Obtain Certified System Administrator (CSA) voucher

AndersBGS — Tue, 28 Jan 2025 21:05:18 GMT

Hi @ehi58 ,

I will suggest you to open a case through Nowlearning, as they will be able to help on your issue. Don't think that any in the community can actually state what is right / wrong.

Re: Unable to Purchase/Obtain Certified System Administrator (CSA) voucher

ehi58 — Tue, 28 Jan 2025 21:54:16 GMT

Thanks, I found where I can create a case regarding my issue.
https://nowlearning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home