https://www.servicenow.com/community/community-central-forum/report-in-service-now-to-know-how-much-time-an-incident-spent-in/m-p/2952716#M234 <P>generate a report in service now track the time spent in each assignment group even if the assignment group changes multiple times duration should be sum of common assignment groups like if incident stays assignment group A for sometime and moved to assignment group B and again reassign back to assignment group A we need a duration of incident stayed in assignment group A along with group details and breached info how to achieve this requirement please share your ideas.</P> Tue, 04 Jun 2024 19:07:20 GMT ranjeeth1 2024-06-04T19:07:20Z https://www.servicenow.com/community/community-central-forum/report-in-service-now-to-know-how-much-time-an-incident-spent-in/m-p/2952716#M234 <P>generate a report in service now track the time spent in each assignment group even if the assignment group changes multiple times duration should be sum of common assignment groups like if incident stays assignment group A for sometime and moved to assignment group B and again reassign back to assignment group A we need a duration of incident stayed in assignment group A along with group details and breached info how to achieve this requirement please share your ideas.</P> Tue, 04 Jun 2024 19:07:20 GMT https://www.servicenow.com/community/community-central-forum/report-in-service-now-to-know-how-much-time-an-incident-spent-in/m-p/2952716#M234 ranjeeth1 2024-06-04T19:07:20Z https://www.servicenow.com/community/community-central-forum/report-in-service-now-to-know-how-much-time-an-incident-spent-in/m-p/2953630#M236 <P>Hello&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/222003">@ranjeeth1</a>&nbsp;,<BR /><BR /><A href="https://www.servicenow.com/community/platform-analytics-forum/create-report-on-incident-time-spent-in-each-group/m-p/1215316" target="_blank">https://www.servicenow.com/community/platform-analytics-forum/create-report-on-incident-time-spent-in-each-group/m-p/1215316</A><BR /><A href="https://www.servicenow.com/community/developer-forum/report-on-time-spent-on-one-particular-incident-or-task/m-p/2546962" target="_blank">https://www.servicenow.com/community/developer-forum/report-on-time-spent-on-one-particular-incident-or-task/m-p/2546962</A><BR /><A href="https://www.servicenow.com/community/now-platform-forum/how-to-track-time-spent-by-each-assignment-group-on-incident/m-p/1075910" target="_blank">https://www.servicenow.com/community/now-platform-forum/how-to-track-time-spent-by-each-assignment-group-on-incident/m-p/1075910</A><BR /><A href="https://www.servicenow.com/community/performance-analytics-blog/how-to-create-a-historical-report-based-on-assignment-group/ba-p/2272498" target="_blank">https://www.servicenow.com/community/performance-analytics-blog/how-to-create-a-historical-report-based-on-assignment-group/ba-p/2272498</A><BR /><A href="https://www.servicenow.com/community/developer-forum/report-on-time-spent-by-each-assignment-group-fro-resolving-an/m-p/1963033" target="_blank">https://www.servicenow.com/community/developer-forum/report-on-time-spent-by-each-assignment-group-fro-resolving-an/m-p/1963033</A><BR /><BR /></P><DIV class=""><DIV class=""><P><STRONG>If my solution helps you any way then mark it as accepted and helpful.</STRONG><BR /><BR /><SPAN>Thank You!!</SPAN></P></DIV></DIV> Wed, 05 Jun 2024 12:53:35 GMT https://www.servicenow.com/community/community-central-forum/report-in-service-now-to-know-how-much-time-an-incident-spent-in/m-p/2953630#M236 Dnyaneshwaree 2024-06-05T12:53:35Z