question Unable to access my pdi, too slow and doesn't open(https://dev221434.service-now.) in Community Central forum

Unable to access my pdi, too slow and doesn't open(https://dev221434.service-now.)

Swapnil Kumar1 — Wed, 05 Mar 2025 15:24:19 GMT

Unable to access my pdi, too slow and doesn't open(https://dev221434.service-now.), please help

Re: Unable to access my pdi, too slow and doesn't open(https://dev221434.service-now.)

Viraj Hudlikar — Wed, 05 Mar 2025 15:37:02 GMT

There is no official support on PDI, either you can wait to get PDI to be normal or release existing PDI if you have taken all backup of existing work done and get new PDI.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

Re: Unable to access my pdi, too slow and doesn't open(https://dev221434.service-now.)

AndersBGS — Wed, 05 Mar 2025 19:52:27 GMT

Hi @Swapnil Kumar1 ,

as you might know, there is no support available from ServiceNow in relation to PDIs, hence you’re limited to the following two options:

wait, it should come online after some time.
If you get tired of waiting, release your instance and request a fresh installation. Notice, all work that hasn’t been backed up will be lost for good.