question Cannot create a PDI in Community Central forum

Cannot create a PDI

mleonard — Fri, 07 Mar 2025 12:35:29 GMT

I've completed the Admin Fundamentals training and am now trying to setup my PDI instance. I’ve logged into the PDI site, the instructions we have is to click the Request Instance button in the header but I don’t have that button. All I have is one option to click, Start Building, in the screenshot below.

If I click Start Building it takes me to a page that gives me no options to create or start an Instance. Can you help?

Re: Cannot create a PDI

Rohit Singh — Fri, 07 Mar 2025 13:32:37 GMT

Hi @mleonard

Please cross check the URL in the snip.

Then go to top Right of your name initial
Then select Change User Role
Make sure it is admin
Save the changes and now hit start building.

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

Regards,
Rohit

Re: Cannot create a PDI

mleonard — Mon, 10 Mar 2025 12:45:34 GMT

Hi Rohit,

Thanks for the reply. When I click on my initial this is what I get

There's no option to change user, if I hover over User Role there's no option to select and change it. However if I click into View Profile I'm set as IT Admin

Re: Cannot create a PDI

Rohit Singh — Mon, 10 Mar 2025 14:21:27 GMT

Hi @mleonard ,

Your instance status is "walking up". It will take some time to be available for you to use.

Once it is available you will be able to change the user role; which is "grayed out" as of now.

And below snip is actually a designation nothing to do with system privilege. However the above option to Change User Role is actually system privilege setting.

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

Regards,
Rohit

Re: Cannot create a PDI

mleonard — Mon, 10 Mar 2025 15:24:10 GMT

Great Rohit, thats worked. Thank you.

Re: Cannot create a PDI

Rohit Singh — Mon, 10 Mar 2025 16:47:52 GMT

Hi @mleonard ,

I am glad that I was able to help you.

Please also mark my solutions "Helpful" so that it will help me to get recognize for my work.

Regards,

Rohit Singh