Unable to Delete HR Criteria Record

Danielle13 — Thu, 06 Jun 2024 18:14:10 GMT

Hello,

I have a request to Delete two HR Criteria records that were never used in the system. They've been set to inactive for quite a few years and since they haven't been used, we'd like to remove them for clean-up purposes. Anytime I try to delete the records I receive the message "Cannot delete an HR Criteria record with a related user criteria". But the HR Criteria record isn't using a related user criteria. That field is empty. Is there something I'm missing or somewhere else I should check? Any suggestions or information on how to resolve would be greatly appreciated. Thanks in advance!!!

Re: Unable to Delete HR Criteria Record

hvrdhn88 — Thu, 06 Jun 2024 18:40:50 GMT

Hi @Danielle13 OOTB business rule "Alert when deleting a HR criteria" will prevent you to delete the record, because " related user criteria" field contains value .

To make sure can you do show xml and see the field value ? might be possible ghost record exist on that column.

Also to double check you can make that field editable, by disabling the UI Policy "Set Related User Criteria Read-only" . then remove the value from " related user criteria" field.

Thanks,

Harsh

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Unable to Delete HR Criteria Record

Re: Unable to Delete HR Criteria Record