question Microsoft Entra users? in Community Central forum

Microsoft Entra users?

Kristin Brown — Thu, 20 Mar 2025 20:41:18 GMT

Are there any ServiceNow customers that are using Microsoft Entra for onboarding? Any brief lessons learned?

Re: Microsoft Entra users?

SupriyaWaghmode — Fri, 21 Mar 2025 07:34:48 GMT

Hello Kristin ,

Yes , ServiceNow customer use to onboard and offboard the users. Please validate your use case and accordingly plan for technical configurations

I have mentioned few key points which help in technical configuration :

1.In ServiceNow spoke available to connect with Entra app. To send user details from ServiceNow to entra app you can use OOTB/ custom actions and flows

2. You can configuration Service request [catalog item- configured to pass user] to get details in ServiceNow and then send to Entra app.

Thanks & Regards ,

Supriya Waghmode |ServiceNow Consultant

www.linkedin.com/in/supriya-waghmode

Re: Microsoft Entra users?

Kristin Brown — Thu, 15 May 2025 22:16:39 GMT

Hello, what Spoke are you referring to? Can you provide the link? Thank you!

Re: Microsoft Entra users?

SupriyaWaghmode — Wed, 21 May 2025 12:12:37 GMT

Microsoft Entra ID Spoke--

set up please check these link-

https://www.servicenow.com/docs/bundle/yokohama-integrate-applications/page/administer/integrationhub-store-spokes/task/set-up-azure.html