Multilingual Kb Article “Pseudo-Translation” – Updates Only Visible in Editor’s Language

nadley4 — Tue, 25 Mar 2025 22:55:27 GMT

We have an English KB article that a French-speaking editor updated in their French UI. Now the changes only show for French sessions, while English sessions still see the old version. Normally, we handle translations by creating a separate child article linked via the Parent field.

Has anyone dealt with this “pseudo-translation” scenario? Are there settings, best practices, or PRBs to prevent edits in a different UI language from creating a separate variant of the same article ?

Thanks in advance :))

question Multilingual Kb Article “Pseudo-Translation” – Updates Only Visible in Editor’s Language in Community Central forum

Multilingual Kb Article “Pseudo-Translation” – Updates Only Visible in Editor’s Language