question Look up Select Box variable in workflow studio in Community Central forum

Look up Select Box variable in workflow studio

DebbyDebby — Fri, 28 Mar 2025 16:26:19 GMT

Hello,

I could not select choice for variable type "lookup select box" in workflow studio when using a "If" condition. Has anyone encounter this issue before? Suggestions will be greatly appreciated

Re: Look up Select Box variable in workflow studio

Ankur Bawiskar — Fri, 28 Mar 2025 16:41:14 GMT

@DebbyDebby

that's OOB behavior. it won't show choices for Lookup select box variable.

Do this

1) Use Get Catalog Variables action and include that Lookup select box variable. Ensure Lookup value field = SysId for you variable

2) then use lookup on that custom table which is referred by that Lookup select box with proper filter condition

3) then use IF logic to check if the lookup action gave success or failure

Based on that you can proceed further

Something like this

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Look up Select Box variable in workflow studio

DebbyDebby — Fri, 28 Mar 2025 20:50:13 GMT

I don't understand the second step, could you please explain more?

Re: Look up Select Box variable in workflow studio

Ankur Bawiskar — Mon, 31 Mar 2025 04:09:08 GMT

@DebbyDebby

in the 2nd step you need to perform Lookup Record on the table which is referred by that Lookup Select box.

In my case Lookup Select box was referring to sys_user so I used that in Lookup Record flow action

Share what you tried and where stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.