question Inactive menu in Employee service center in Community Central forum

Inactive menu in Employee service center

Sirisha24 — Wed, 16 Apr 2025 11:31:44 GMT

Hi ,

Could you please anyone help me with this issue .
In ESC there is a heading called "Risk and compliance " i need to edit that to inactive but i can't find any menu items with that name and same as OOTB .
Can anyone help me how i can achieve this scenario ?
Its urgent

Thanks,
Sirisha

Re: Inactive menu in Employee service center

J Siva — Wed, 16 Apr 2025 11:38:44 GMT

Hi @Sirisha24
Follow the below steps.
1. Go to filetr navigator & search "Taxonomies"

2. Select "Employee center"

3. Open "Employee center" and go to "Child topics" related list. Then decativate "Risk & Compliance" topic

Regards,
Siva

Re: Inactive menu in Employee service center

Sirisha24 — Wed, 16 Apr 2025 11:39:44 GMT

Hi Siva,

Thanks for information.
But when i checked that its not working still i can see menu.

Re: Inactive menu in Employee service center

Robert H — Wed, 16 Apr 2025 11:43:43 GMT

Hello @Sirisha24 ,

Go the "Employee" Taxonomy. "Risk and Compliance" should be one of the Topics in that taxonomy. Just deactivate it.

If it is still visible in Employee Center then you seem to have the Advanced Portal Navigation for Employee Center active. So open that Advanced Portal Navigation record and disable "Risk and Compliance" from there.

Regards,

Robert

Re: Inactive menu in Employee service center

Sirisha24 — Wed, 16 Apr 2025 11:44:25 GMT

Hi Robert,

Thanks for information .
Tried with this Advanced portal navigation still not working i can menu now also.

Re: Inactive menu in Employee service center

J Siva — Wed, 16 Apr 2025 11:47:13 GMT

Just logout and login again. it should work

Re: Inactive menu in Employee service center

Sirisha24 — Wed, 16 Apr 2025 11:55:13 GMT

Hi Siva,

Thanks a lot now i got it .
Thanks for your help.