https://www.servicenow.com/community/community-central-forum/troubleshooting-on-knowledge-bases-table/m-p/3239982#M2809 <P>Hello Community,</P><P>&nbsp;</P><P>I need your help with the following scenario:</P><P>One user is unable to see certain knowledge bases in the knowledge bases table, but when I impersonate the same account, and I can see it.</P><P>What could be the reason for this issue, and what troubleshooting techniques can we use? One technique I advised to the user was to check after logging out and then logging back in, but it didn't work.</P><P>&nbsp;</P><P>Thank You</P> Wed, 16 Apr 2025 18:09:37 GMT ReshmaNarale 2025-04-16T18:09:37Z https://www.servicenow.com/community/community-central-forum/troubleshooting-on-knowledge-bases-table/m-p/3239982#M2809 <P>Hello Community,</P><P>&nbsp;</P><P>I need your help with the following scenario:</P><P>One user is unable to see certain knowledge bases in the knowledge bases table, but when I impersonate the same account, and I can see it.</P><P>What could be the reason for this issue, and what troubleshooting techniques can we use? One technique I advised to the user was to check after logging out and then logging back in, but it didn't work.</P><P>&nbsp;</P><P>Thank You</P> Wed, 16 Apr 2025 18:09:37 GMT https://www.servicenow.com/community/community-central-forum/troubleshooting-on-knowledge-bases-table/m-p/3239982#M2809 ReshmaNarale 2025-04-16T18:09:37Z