question Discovery plugin not activated on PDI in Community Central forum

Discovery plugin not activated on PDI

victor21 — Mon, 17 Jun 2024 09:54:11 GMT

Hi,

I have just voluntarily released my PDI and re-requested a new one according to the notification received from ServiceNow. After the new instance is up I requested for "Discovery" plugin to be activated - but this failed.

Can anyone suggest the next course of action?

My new PDI URL: https://dev209986.service-now.com/

Regards,

//Victor

Re: Discovery plugin not activated on PDI

Yashsvi — Mon, 17 Jun 2024 09:59:50 GMT

Hi @victor21,

please check below links:

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/plugins/task/activate-plugin-pdi.html#:~:text=If%20a%20plugin%20isn't,the%20ServiceNow%C2%AE%20Developer%20Site.

https://www.youtube.com/watch?v=VR97uNDA4cQ

Thank you, please make helpful if you accept the solution.

Re: Discovery plugin not activated on PDI

Harish Bainsla — Mon, 17 Jun 2024 10:05:41 GMT

Hi @victor21 follow these steps

1. Go to https://developer.servicenow.com/dev.do login

2. click at top of your name Icon

3. Go to Activate Plugins and search

Re: Discovery plugin not activated on PDI

victor21 — Mon, 17 Jun 2024 10:05:57 GMT

Hi Yashsvi,

Thanks for your suggestion - but that was exactly what I did.

The response from ServiceNow is:

" You recently requested the "Discovery" plugin to be activated on your personal development instance: dev209986. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community."

Regards,

//Victor