question Assessment Simulator Task 3 - Create and Comment on a Record - Failed in Community Central forum

Assessment Simulator Task 3 - Create and Comment on a Record - Failed

gobindoshmy — Tue, 29 Apr 2025 09:13:19 GMT

I am having issues with validating Assessment Simulator Task 3 in the Micro-Certification .

I've followed the below instructions correctly, but the validation always fails.

Assessment Simulator Task 3 Create and Comment on a Record

Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:

Re: Assessment Simulator Task 3 - Create and Comment on a Record - Failed

Bhavya11 — Tue, 29 Apr 2025 12:14:21 GMT

hi @gobindoshmy ,

can you post the comment by impersonate back as admin instead of platform user.

Thanks,

Re: Assessment Simulator Task 3 - Create and Comment on a Record - Failed

gobindoshmy — Wed, 30 Apr 2025 09:20:02 GMT

Tried the solution suggested and it's not working

Re: Assessment Simulator Task 3 - Create and Comment on a Record - Failed

gobindoshmy — Wed, 30 Apr 2025 09:39:23 GMT

I have tried the suggested solution and it's not working.