question 2 Factor Authentication in Community Central forum

2 Factor Authentication

JamieSuz — Mon, 12 May 2025 13:32:41 GMT

Anyone having issues logging in to ServiceNow University with the authenmticator app? Every time i enter the code it gives me, it says it cannot log me in using my ID.

Re: 2 Factor Authentication

SumanthDosapati — Mon, 12 May 2025 14:29:04 GMT

@JamieSuz

This article should help you.

https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources/cannot-sign-in-to-now?id=kb_article_view&sysparm_article=KB0011842

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

Re: 2 Factor Authentication

SumanthDosapati — Fri, 16 May 2025 11:00:56 GMT

@JamieSuz

Did the above solution work? If yes, Accept the solution and mark as helpful to close the thread and benefit other readers.

Regards,
Sumanth