https://www.servicenow.com/community/community-central-forum/my-instane-is-not-waking-up/m-p/3261088#M3056 <P>Hi team,</P><P>My instance is not waking up from hibernation. I tried multiple times all day, and I clicked to refresh the instance multiple times, too, Can you please assist? thanks!&nbsp;</P> Mon, 12 May 2025 18:50:01 GMT sam241 2025-05-12T18:50:01Z https://www.servicenow.com/community/community-central-forum/my-instane-is-not-waking-up/m-p/3261088#M3056 <P>Hi team,</P><P>My instance is not waking up from hibernation. I tried multiple times all day, and I clicked to refresh the instance multiple times, too, Can you please assist? thanks!&nbsp;</P> Mon, 12 May 2025 18:50:01 GMT https://www.servicenow.com/community/community-central-forum/my-instane-is-not-waking-up/m-p/3261088#M3056 sam241 2025-05-12T18:50:01Z https://www.servicenow.com/community/community-central-forum/my-instane-is-not-waking-up/m-p/3262482#M3073 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/654177">@sam241</a>&nbsp;</P> <P>&nbsp;</P> <P>as you might know, there is no support available from ServiceNow in relation to PDIs, hence you’re limited to two options:</P> <UL> <LI>&nbsp;wait, it should come online again after some time.</LI> <LI>&nbsp;If you get tired of waiting. Release your instance and request a fresh installation. Note! Any work that hasn’t been backed up will be list for good.</LI> </UL> <P>&nbsp;</P> Tue, 13 May 2025 20:08:58 GMT https://www.servicenow.com/community/community-central-forum/my-instane-is-not-waking-up/m-p/3262482#M3073 AndersBGS 2025-05-13T20:08:58Z