https://www.servicenow.com/community/community-central-forum/sms-major-incident-management/m-p/3261993#M3063 <P>Hi Everyone,</P><P>&nbsp;</P><P>I have a requirement to include SMS as one of the Communication Channel on Major Incident Workbench. I have a third party SMS API which will be used to send the SMS to users, however, while going through the documentation, I found that this can be done by 'Notify' but when explored more about Notify I found that Notify only support vendors like Twilio for sending SMS.&nbsp;</P><P>&nbsp;</P><P>I want to explore the options, how I can achieve this configuration</P> Tue, 13 May 2025 13:38:33 GMT InshanShubham 2025-05-13T13:38:33Z https://www.servicenow.com/community/community-central-forum/sms-major-incident-management/m-p/3261993#M3063 <P>Hi Everyone,</P><P>&nbsp;</P><P>I have a requirement to include SMS as one of the Communication Channel on Major Incident Workbench. I have a third party SMS API which will be used to send the SMS to users, however, while going through the documentation, I found that this can be done by 'Notify' but when explored more about Notify I found that Notify only support vendors like Twilio for sending SMS.&nbsp;</P><P>&nbsp;</P><P>I want to explore the options, how I can achieve this configuration</P> Tue, 13 May 2025 13:38:33 GMT https://www.servicenow.com/community/community-central-forum/sms-major-incident-management/m-p/3261993#M3063 InshanShubham 2025-05-13T13:38:33Z