question Re: Not able to reset my developer admin password in Community Central forum

Not able to reset my developer admin password

parvinderpasrij — Fri, 21 Jun 2024 05:42:26 GMT

Hi Team,

https://dev86653.service-now.com/ for this my admin credentional is not working and not able to reset now, as reset link is not coming on the verified email address, please help for the same

Re: Not able to reset my developer admin password

Mark Manders — Fri, 21 Jun 2024 06:01:25 GMT

We can't help you with that. Only thing we can say is to keep trying (I had a huge delay on emails for logging into NowSupport this morning, so maybe the emails will come.

And create a local admin account on your instance once you can get in. That way you don't have to rely on the given admin user.

Re: Not able to reset my developer admin password

Zack Hilacan1 — Fri, 21 Jun 2024 06:05:08 GMT

Hi @parvinderpasrij ,

Try this out, go to your dev account https://developer.servicenow.com/dev.do#!/home .

Click your profile and open this one "Manage Instance Password"

You can see your credentials there or even reset your instance password.

If this has been of any help please mark as help and accept as solution. This will help other fellow devs if they have the same issue, Thanks!

Zack