question Is SNOW store correct place for plugins of 3rd party apps that make REST API calls to SNOW? in Community Central forum

Is SNOW store correct place for plugins of 3rd party apps that make REST API calls to SNOW?

tpneal — Thu, 05 Jun 2025 16:18:58 GMT

I am a developer on a product that uses plugins to add integrations to other applications, including ServiceNow. These integrations are usually implemented via REST API calls to the product we are integrating with, such as ServiceNow. We have a plugin for our product that makes REST API calls to a ServiceNow instance to do things like create SNOW records, update records, etc.

One of our customers is requesting that we add our plugin to the Service Now Store. I am trying to determine if this is even possible/appropriate for a 3rd party plugin to be included in the SNOW Store? And if so, under what "category" would we include our plugin? Any information about how to proceed would be very helpful.

Re: Is SNOW store correct place for plugins of 3rd party apps that make REST API calls to SNOW?

sandeepdutt — Fri, 06 Jun 2025 03:53:26 GMT

Hi @tpneal ,

Please follow the steps mentioned :https://www.servicenow.com/docs/bundle/yokohama-application-development/page/build/applications/task/t_PublishAppsToTheServiceNowStore.html

Also, this article would help you as well : https://www.servicenow.com/community/app-publisher-blog/uploading-your-application-to-the-store-publisher-portal/ba-p/2477377

Re: Is SNOW store correct place for plugins of 3rd party apps that make REST API calls to SNOW?

tpneal — Fri, 06 Jun 2025 13:31:49 GMT

Thank you, I will take a look at those docs.

Re: Is SNOW store correct place for plugins of 3rd party apps that make REST API calls to SNOW?

sandeepdutt — Fri, 06 Jun 2025 13:35:06 GMT

@tpneal

Sure

Re: Is SNOW store correct place for plugins of 3rd party apps that make REST API calls to SNOW?

tpneal — Fri, 06 Jun 2025 13:45:30 GMT

I looked at those document links and they discuss publishing a ServiceNow application. Our plugin is a automation plugin for IBM DevOps Deploy that integrates with ServiceNow by making REST API calls to the ServiceNow instance. It allows our customers to update ServiceNow records as part of their deployments. It is NOT a ServiceNow application.

This is the main thing I'm trying to figure out, whether it makes sense, or is even possible, for us to publish our IBM DevOps Deploy automation plugin in the ServiceNow Store. Our customer who is asking for the plugin to be uploaded/certified, wants this so they are allowed to use it in their environment. ie. they can only use ServiceNow "certified" software to access their ServiceNow instance.