question I am using prometheus and alertmanager to send data to service now. in Community Central forum https://www.servicenow.com/community/community-central-forum/i-am-using-prometheus-and-alertmanager-to-send-data-to-service/m-p/2970837#M333 <P>Severity label in prometheus is not getting mapped in service now all events table field .By default the severity is getting set to Major or Clear .</P> Mon, 24 Jun 2024 05:26:53 GMT SwapnilR 2024-06-24T05:26:53Z I am using prometheus and alertmanager to send data to service now. https://www.servicenow.com/community/community-central-forum/i-am-using-prometheus-and-alertmanager-to-send-data-to-service/m-p/2970837#M333 <P>Severity label in prometheus is not getting mapped in service now all events table field .By default the severity is getting set to Major or Clear .</P> Mon, 24 Jun 2024 05:26:53 GMT https://www.servicenow.com/community/community-central-forum/i-am-using-prometheus-and-alertmanager-to-send-data-to-service/m-p/2970837#M333 SwapnilR 2024-06-24T05:26:53Z