question State field change should reflect in activity log along with additional comments in Community Central forum

State field change should reflect in activity log along with additional comments

MeadalraoA — Mon, 09 Jun 2025 14:15:31 GMT

Hi, I have a task.
When we change the state in SC task for example when we change state work in progress to pending then the comments will be visible in the activity log of RITM Form like ‘comments of pending state along with added comment. this should be replicate in the RITM form activity logs.
example: state is pending, and comment is so and so.

I request you to help me how to do this.

Re: State field change should reflect in activity log along with additional comments

YaswanthKurre — Mon, 09 Jun 2025 15:20:01 GMT

Hi @MeadalraoA ,

To add state and additional comments fields to activity log > click on the funnel icon next to activities and configure available fields. Add fields of your choice

Please refer the screenshot:

Please mark this as helpful and correct, if this resolves your issue.

Thanks,

Yaswanth

Re: State field change should reflect in activity log along with additional comments

MeadalraoA — Mon, 09 Jun 2025 15:27:42 GMT

Actually I want in RITM additional comment the state should be mentioned like. Example Additional comment: Sctask Number -pending- "the example comment" in single sentence as a comment.

Re: State field change should reflect in activity log along with additional comments

YaswanthKurre — Mon, 09 Jun 2025 15:32:35 GMT

Write a update Business rule in this case, this will solve your issue.

Re: State field change should reflect in activity log along with additional comments

Ankur Bawiskar — Mon, 09 Jun 2025 15:58:01 GMT

@MeadalraoA

this is an easy requirement, what did you start with and where are you stuck?

1) after update business rule on sc_task condition as State Changes

If my response helped please mark it correct and close the thread so that it benefits future readers.