https://www.servicenow.com/community/community-central-forum/order-creation-issue-in-csm-fsm-worskpace/m-p/3289689#M3387 <P>Dear All,</P><P>When raising a Customer Order from CSM/FSM Workspace, this page is keeping loading without showing anything. It is happening in partner's instance. The instance is in Xanudu version.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PallabiMitra1_0-1750015794100.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/448772i794C5D1151DC870D/image-size/medium?v=v2&amp;px=400" role="button" title="PallabiMitra1_0-1750015794100.png" alt="PallabiMitra1_0-1750015794100.png" /></span></P><P>In my PDI instance it is showing like this :</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PallabiMitra1_1-1750015909728.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/448773iDED95AF87F9EF642/image-size/medium?v=v2&amp;px=400" role="button" title="PallabiMitra1_1-1750015909728.png" alt="PallabiMitra1_1-1750015909728.png" /></span></P><P>Where is this catalog referred to? And why it is not happening in my another instance.</P><P>Regards,</P><P>Pallabi Mitra</P><P>&nbsp;</P> Sun, 15 Jun 2025 19:33:00 GMT Pallabi Mitra1 2025-06-15T19:33:00Z https://www.servicenow.com/community/community-central-forum/order-creation-issue-in-csm-fsm-worskpace/m-p/3289689#M3387 <P>Dear All,</P><P>When raising a Customer Order from CSM/FSM Workspace, this page is keeping loading without showing anything. It is happening in partner's instance. The instance is in Xanudu version.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PallabiMitra1_0-1750015794100.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/448772i794C5D1151DC870D/image-size/medium?v=v2&amp;px=400" role="button" title="PallabiMitra1_0-1750015794100.png" alt="PallabiMitra1_0-1750015794100.png" /></span></P><P>In my PDI instance it is showing like this :</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PallabiMitra1_1-1750015909728.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/448773iDED95AF87F9EF642/image-size/medium?v=v2&amp;px=400" role="button" title="PallabiMitra1_1-1750015909728.png" alt="PallabiMitra1_1-1750015909728.png" /></span></P><P>Where is this catalog referred to? And why it is not happening in my another instance.</P><P>Regards,</P><P>Pallabi Mitra</P><P>&nbsp;</P> Sun, 15 Jun 2025 19:33:00 GMT https://www.servicenow.com/community/community-central-forum/order-creation-issue-in-csm-fsm-worskpace/m-p/3289689#M3387 Pallabi Mitra1 2025-06-15T19:33:00Z https://www.servicenow.com/community/community-central-forum/order-creation-issue-in-csm-fsm-worskpace/m-p/3289749#M3390 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/187108">@Pallabi Mitra1</a>&nbsp;,</P> <P>I have already answered on your other duplicate question :&nbsp;<A href="https://www.servicenow.com/community/csm-forum/issue-with-csm-workspace/td-p/3289699" target="_blank">https://www.servicenow.com/community/csm-forum/issue-with-csm-workspace/td-p/3289699</A></P> <P>&nbsp;</P> Mon, 16 Jun 2025 02:34:38 GMT https://www.servicenow.com/community/community-central-forum/order-creation-issue-in-csm-fsm-worskpace/m-p/3289749#M3390 sandeepdutt 2025-06-16T02:34:38Z