https://www.servicenow.com/community/community-central-forum/admin-credentials-pdi/m-p/3293426#M3449 <P>I received my PDI but only aes_creator credentials, not admin credentials.<BR />I have searched all mails from "ServiceNow Developer Program" and only received aes_creator credentials.<BR />Can I ask a developer instance support function to assist me getting admin credentials ?<BR />Is this known issue for others? Only getting aes_creator and not admin?</P><P>Do I need to request a new PDI to get admin credentials?&nbsp;</P> Thu, 19 Jun 2025 07:56:10 GMT John Solbakk 2025-06-19T07:56:10Z https://www.servicenow.com/community/community-central-forum/admin-credentials-pdi/m-p/3293426#M3449 <P>I received my PDI but only aes_creator credentials, not admin credentials.<BR />I have searched all mails from "ServiceNow Developer Program" and only received aes_creator credentials.<BR />Can I ask a developer instance support function to assist me getting admin credentials ?<BR />Is this known issue for others? Only getting aes_creator and not admin?</P><P>Do I need to request a new PDI to get admin credentials?&nbsp;</P> Thu, 19 Jun 2025 07:56:10 GMT https://www.servicenow.com/community/community-central-forum/admin-credentials-pdi/m-p/3293426#M3449 John Solbakk 2025-06-19T07:56:10Z https://www.servicenow.com/community/community-central-forum/admin-credentials-pdi/m-p/3293457#M3450 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/410223">@John Solbakk</a>&nbsp;<BR />Please follow the below steps to change the user type as admin.<BR />1. Go to developer portal</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JSiva_0-1750321005378.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/449565iA1D5C6D8E3ADE047/image-size/medium?v=v2&amp;px=400" role="button" title="JSiva_0-1750321005378.png" alt="JSiva_0-1750321005378.png" /></span></P><P>2.&nbsp; Click "Change User Role"</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JSiva_1-1750321041869.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/449566i6AC014CD52936D0F/image-size/medium?v=v2&amp;px=400" role="button" title="JSiva_1-1750321041869.png" alt="JSiva_1-1750321041869.png" /></span></P><P>3.&nbsp; Select Admin</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JSiva_2-1750321077474.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/449567i697315BE96C216BA/image-size/medium?v=v2&amp;px=400" role="button" title="JSiva_2-1750321077474.png" alt="JSiva_2-1750321077474.png" /></span></P><P>&nbsp;</P><P>Regards,<BR />Siva</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 19 Jun 2025 08:19:11 GMT https://www.servicenow.com/community/community-central-forum/admin-credentials-pdi/m-p/3293457#M3450 J Siva 2025-06-19T08:19:11Z