https://www.servicenow.com/community/community-central-forum/i-am-unable-to-open-up-my-old-pdi/m-p/2972297#M346 <P>I was not able to access my working PDI for few days and when i try to Open it up, i am unable to Open it now. Looks like it is creating a new Instance. How can i Open my previous Instance. (<A href="https://dev190715.service-now.com" target="_blank">https://dev190715.service-now.com</A>).</P> Tue, 25 Jun 2024 12:39:34 GMT SampathSisH 2024-06-25T12:39:34Z https://www.servicenow.com/community/community-central-forum/i-am-unable-to-open-up-my-old-pdi/m-p/2972297#M346 <P>I was not able to access my working PDI for few days and when i try to Open it up, i am unable to Open it now. Looks like it is creating a new Instance. How can i Open my previous Instance. (<A href="https://dev190715.service-now.com" target="_blank">https://dev190715.service-now.com</A>).</P> Tue, 25 Jun 2024 12:39:34 GMT https://www.servicenow.com/community/community-central-forum/i-am-unable-to-open-up-my-old-pdi/m-p/2972297#M346 SampathSisH 2024-06-25T12:39:34Z https://www.servicenow.com/community/community-central-forum/i-am-unable-to-open-up-my-old-pdi/m-p/2972348#M347 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/738744">@SampathSisH</a>&nbsp;Unfortunately there is no support provided by Servicenow on PDI.&nbsp;</P><P><A href="https://developer.servicenow.com/dev.do#!/guides/washingtondc/now-platform/faq/pdi_faq" target="_blank">https://developer.servicenow.com/dev.do#!/guides/washingtondc/now-platform/faq/pdi_faq</A></P><P>I can see two options here</P><P>1. Wait for sometime.</P><P>2. Release your instance and get new fresh one.</P> Tue, 25 Jun 2024 13:32:25 GMT https://www.servicenow.com/community/community-central-forum/i-am-unable-to-open-up-my-old-pdi/m-p/2972348#M347 Sid_Takali 2024-06-25T13:32:25Z