question How to open "true" homepage UI in PDI Yakohama in Community Central forum

How to open "true" homepage UI in PDI Yakohama

Nikita Yakovlev — Wed, 25 Jun 2025 08:04:18 GMT

Hello all!

I have got a new PDI (Yakohama) and I faced out a problem. When I try to open my instance, I always redirect to App Engine Studio.

I would like to share with you "how to sort out this problem".

Instruction

Step 1. Go to https://dev<your_numbers>.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=b2520661c61122810109f28b849bc1a6

Step 2. Change /now/appenginestudio/home on /now/nav/ui/home .

Thanks!

Re: How to open "true" homepage UI in PDI Yakohama

sandeepdutt — Wed, 25 Jun 2025 08:33:28 GMT

Hi @Nikita Yakovlev ,

That's something even, I faced.

You can go to ServiceNow Developers , Login and under your Profile on top right corner, once you click you will find: Change User Role", click on that:

Then, select "Admin"

Re: How to open "true" homepage UI in PDI Yakohama

Nikita Yakovlev — Wed, 25 Jun 2025 10:30:21 GMT

@sandeepdutt Thank you for you answer!
In my case the user role was Administrator.

I have researched different cases.

Number	Case	Action	Result
1	I have a new PDI (Yakohama). In "change user role" Admin is default option. Open PDI and get homepage.	I try to open my PDI in the internet browser.	I see page with App Engine Studio. System property "glide.login.home" has value "/now/appenginestudio/home".
2	I would like to open App Engine Studio when going to PDI.	In change role setup "App Engine Studio Creator".	I see page with App Engine Studio. System property "glide.login.home" has value "/now/appenginestudio".
3	I would like to open navigation menu when going to PDI.	In change role setup "Admin".	I see page with navigation menu. System property "glide.login.home" has value "ui_page.do?sys_id=e51b969e93162210db257fddfaba1032".

Result: I see role Administrator in the setup app, but I get homepage with App Engine Studio.

We have a workaround for this issue via the Settings app, but it may not be obvious to new users.

I see incorrect settings on the developer portal.

I think that attached file contains an entry with an invalid value.