https://www.servicenow.com/community/community-central-forum/tarefa-3-criar-e-comentar-em-um-registro-micro-certification/m-p/3300080#M3508 <P>Bom dia,&nbsp;</P><P>Estou tentando finalizar a tarefa 3 do curso&nbsp;</P><H3>Micro-Certification - Welcome to ServiceNow (Xanadu) [Português Brasileiro]</H3><P>Ao tentar validar a tarefa, ele indica erro e pergunta se inseri um comentário na tarefa (</P><DIV class="">Did you add and post a comment?)</DIV><DIV class="">&nbsp;</DIV><DIV class="">Abri o incidente, fui em Post &gt;&gt; <SPAN class="">Additional comments (Customer visible) &gt;&gt; inseri o comentário e tentei validar a tarefa. Não foi.</SPAN></DIV><DIV class="">&nbsp;</DIV><DIV class=""><SPAN class="">Alguem consegue me ajudar?</SPAN></DIV> Wed, 25 Jun 2025 12:24:39 GMT jprborges 2025-06-25T12:24:39Z https://www.servicenow.com/community/community-central-forum/tarefa-3-criar-e-comentar-em-um-registro-micro-certification/m-p/3300080#M3508 <P>Bom dia,&nbsp;</P><P>Estou tentando finalizar a tarefa 3 do curso&nbsp;</P><H3>Micro-Certification - Welcome to ServiceNow (Xanadu) [Português Brasileiro]</H3><P>Ao tentar validar a tarefa, ele indica erro e pergunta se inseri um comentário na tarefa (</P><DIV class="">Did you add and post a comment?)</DIV><DIV class="">&nbsp;</DIV><DIV class="">Abri o incidente, fui em Post &gt;&gt; <SPAN class="">Additional comments (Customer visible) &gt;&gt; inseri o comentário e tentei validar a tarefa. Não foi.</SPAN></DIV><DIV class="">&nbsp;</DIV><DIV class=""><SPAN class="">Alguem consegue me ajudar?</SPAN></DIV> Wed, 25 Jun 2025 12:24:39 GMT https://www.servicenow.com/community/community-central-forum/tarefa-3-criar-e-comentar-em-um-registro-micro-certification/m-p/3300080#M3508 jprborges 2025-06-25T12:24:39Z https://www.servicenow.com/community/community-central-forum/tarefa-3-criar-e-comentar-em-um-registro-micro-certification/m-p/3306833#M3558 <P>Para fazer funcionar a tarefa, todas as frases que são colocadas na tarefa devem estar em inglês. Meu erro era que eu estava inserindo a frase toda em ingles e portugues do Brasil. Ai a ferramenta não dava o aval de forma correta para a tarefa.&nbsp;</P><P>&nbsp;</P><P>Colocando todas informações (<SPAN>Short description,&nbsp;Description e&nbsp;Customer visible comment) em ingles, fiz a validação e deu tudo certo!</SPAN></P><P>&nbsp;</P><P><SPAN>Utilizei as resposta dada no link&nbsp;<A href="https://www.servicenow.com/community/training-and-certifications/did-you-add-and-post-comment/m-p/3227813" target="_blank" rel="noopener">https://www.servicenow.com/community/training-and-certifications/did-you-add-and-post-comment/m-p/3227813</A></SPAN></P><P>&nbsp;</P><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P><SPAN>-------------------------&nbsp;</SPAN></P></DIV></DIV><DIV class=""><SPAN class=""><A class="" href="https://www.servicenow.com/community/user/viewprofilepage/user-id/439969" target="_self"><SPAN class="">Robert H</SPAN></A></SPAN><DIV class="">Mega Sage</DIV><DIV class=""><A class="" href="https://www.servicenow.com/community/training-and-certifications/did-you-add-and-post-comment/m-p/3227833/highlight/true#M21172" target="_blank" rel="noopener">In response to<SPAN>&nbsp;</SPAN><SPAN class="">一視石</SPAN></A></DIV></DIV></DIV></DIV><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV></DIV></DIV></DIV></DIV><P class=""><SPAN class=""><SPAN class="">‎04-04-2025</SPAN><SPAN>&nbsp;</SPAN><SPAN class="">12:29 AM</SPAN></SPAN></P></DIV></DIV></DIV><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV><P>Hello&nbsp;<A href="https://www.servicenow.com/community/user/viewprofilepage/user-id/886172" target="_blank" rel="noopener">@一視石</A>&nbsp;,</P><P>&nbsp;</P><P>Looking at your screenshot, it appears that you have entered the Short description, Description, and Comments both in English and Japanese language.</P><P>&nbsp;</P><P>Have you tried entering them in English language only, as mentioned in the course?</P><P>&nbsp;</P><P>Short description: Intermittent email access<BR />Description: The department is experiencing intermittent email access. Please help!<BR />Post a comment to the incident: The software group is investigating similar incidents and will respond when they have a resolution.</P><P>&nbsp;</P><P>I believe the task checks for the exact words to be there.</P><P>&nbsp;</P><P>Regards,</P><P>Robert</P><DIV class="">&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV> Tue, 01 Jul 2025 19:25:07 GMT https://www.servicenow.com/community/community-central-forum/tarefa-3-criar-e-comentar-em-um-registro-micro-certification/m-p/3306833#M3558 jprborges 2025-07-01T19:25:07Z