https://www.servicenow.com/community/community-central-forum/no-reply-mail-address/m-p/3319960#M3701 <P>Do you recommend using a no-reply address for raising tickets with a 3rd party CRM tool ?</P> Mon, 14 Jul 2025 09:15:04 GMT tillibaggie 2025-07-14T09:15:04Z https://www.servicenow.com/community/community-central-forum/no-reply-mail-address/m-p/3319960#M3701 <P>Do you recommend using a no-reply address for raising tickets with a 3rd party CRM tool ?</P> Mon, 14 Jul 2025 09:15:04 GMT https://www.servicenow.com/community/community-central-forum/no-reply-mail-address/m-p/3319960#M3701 tillibaggie 2025-07-14T09:15:04Z https://www.servicenow.com/community/community-central-forum/no-reply-mail-address/m-p/3319994#M3703 <P>I would recommend to not integrate through email.</P><P>But if there is no other possibility, what use will a 'no reply' email address have? The system will reply to it and the email won't end up anywhere. How do you know it arrived?</P><P>What is your business case? What is the question behind the question? What kind of functionality are you creating?</P> Mon, 14 Jul 2025 09:46:44 GMT https://www.servicenow.com/community/community-central-forum/no-reply-mail-address/m-p/3319994#M3703 Mark Manders 2025-07-14T09:46:44Z