question Lab Issue - ServiceNow Fundamentals in Community Central forum

Lab Issue - ServiceNow Fundamentals

STEFANOQ — Tue, 15 Jul 2025 14:05:34 GMT

Hi everyone,

I'm doing the ServiceNow Administration Fundamentals (Xanadu) course, and I'm stuck on this part about renaming a company and "selecting the green check" at Lab 5.1.1., Assign User to Cloud Dimension (see image)

I remember having done this before, but now I can't remember how to do that.

Can anybody help?

Thanks a lot!

Stefano

Re: Lab Issue - ServiceNow Fundamentals

GlideFather — Tue, 15 Jul 2025 14:07:38 GMT

Hi @STEFANOQ

go to user table, add a column company, then find Megan and double click the company field and it will allow you to change its value then save it - green tick symbol as per here:

Re: Lab Issue - ServiceNow Fundamentals

GlideFather — Tue, 15 Jul 2025 14:10:47 GMT

@STEFANOQ

to add the column, click the gear icon, find Company in the left bucket and move it to right one, select ots order (position is irrelevant) and save:

Then find a Megan Burke to have her in the list, and double click the newly added column matching her record - add the CLoud Dimensions and save it.

Let me know how have you progressed

Re: Lab Issue - ServiceNow Fundamentals

ricaguerr3 — Sun, 20 Jul 2025 21:29:16 GMT

Kudos! I had to look for the pattern, but this image did much justice. TY!

Re: Lab Issue - ServiceNow Fundamentals

GlideFather — Sun, 20 Jul 2025 22:13:16 GMT

@ricaguerr3 thank you for confirming it helped! I'm glad my efforts were not for nothing :)))

@STEFANOQ have you had chance trying it in your end?

Re: Lab Issue - ServiceNow Fundamentals

GlideFather — Thu, 24 Jul 2025 09:14:36 GMT

@STEFANOQ any progress?