question NEW UI Action button in Community Central forum

NEW UI Action button

Aishwarya3017 — Mon, 01 Jul 2024 12:44:37 GMT

Re: NEW UI Action button

Dnyaneshwaree — Mon, 01 Jul 2024 14:00:07 GMT

Hello @Aishwarya3017 ,

Create a UI action in ServiceNow that will populate the parent field in the Incident Task form when a new Incident Task is created from an Incident form using below script:

// Set the properties of the UI Action
name: "Create Incident Task with Parent",
table: "incident",
action name: "new_incident_task",
show insert: true,
show update: false,
show on form: true,
form button: true,
client: true,
client script: true,

// Client-side script function createIncidentTaskWithParent() { var incidentSysId = g_form.getUniqueValue(); // Get the Sys ID of the current incident record var incidentNumber = g_form.getValue('number'); // Get the incident number // Open a new Incident Task form and populate the 'parent' and 'incident' fields var url = '/nav_to.do?uri=incident_task.do?sys_id=-1&sysparm_query=incident=' + incidentSysId + '^parent=' + incidentSysId; window.open(url, '_blank'); // Open the form in a new tab or window }

If my solution helps you any way then mark it as accepted and helpful.

Thank You!!

Re: NEW UI Action button

Aishwarya3017 — Tue, 02 Jul 2024 05:27:35 GMT

I dont want a new button actually i need to modify the existing Ui Action named New button in the incident task related list of the incident form.

Re: NEW UI Action button

Dnyaneshwaree — Tue, 02 Jul 2024 12:37:20 GMT

Hello @Aishwarya3017,

Okay, Try this updated code ones:

var uri = action.getGlideURI(); var path = uri.getFileFromPath() + ''; path = path.substring(0, path.length - 5) + '.do'; // Retrieve the incident number from the current form var incidentNumber = g_form.getValue('number'); // Add the incident number to the URI as a parameter uri.set('sys_id', '-1'); uri.set('sysparm_query', 'incident.number=' + incidentNumber); // Check for wizard and redirect URL path = checkWizard(uri, path); if (path) { action.setRedirectURL(uri.toString(path)); } action.setNoPop(true); function checkWizard(uri, path) { var already = uri.get('WIZARD:action'); if (already == 'follow') return null; var wizID = new GlideappWizardIntercept(path).get(); if (!wizID) return path; uri.set('sysparm_parent', wizID); uri.deleteParmameter('sysparm_referring_url'); uri.deleteMatchingParameter('sysparm_list_'); uri.deleteMatchingParameter('sysparm_record_'); uri.deleteParmameter('sys_is_list'); uri.deleteParmameter('sys_is_related_list'); uri.deleteParmameter('sys_submitted'); uri.deleteParmameter('sysparm_checked_items'); uri.deleteParmameter('sysparm_ref_list_query'); uri.deleteParmameter('sysparm_current_row'); uri.set('sysparm_referring_url', uri.toString()); uri.deleteMatchingParameter('fancy.'); uri.deleteMatchingParameter('sys_rownum'); uri.deleteMatchingParameter('sysparm_encoded'); uri.deleteMatchingParameter('sysparm_query_encoded'); uri.deleteParmameter('sysparm_refer'); return 'wizard_view.do'; }

If my solution helps you any way then mark it as accepted and helpful.

Thank You!!