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    <title>question How to delete a widget displayed in the portal via an update set in Community Central forum</title>
    <link>https://www.servicenow.com/community/community-central-forum/how-to-delete-a-widget-displayed-in-the-portal-via-an-update-set/m-p/3325297#M3820</link>
    <description>&lt;P&gt;We have now transferred the update set from the stg environment to the dev environment.&lt;BR /&gt;In doing so, some of the same widgets were added to the portal in multiple update sets.&lt;BR /&gt;As a result, the same widget is showing up in multiple portals in the stg environment.&lt;BR /&gt;I know that removing them directly from the stg environment will solve the problem, but I don't want to touch the stg environment as much as possible.&lt;BR /&gt;There is only one widget in the dev environment right now.&lt;BR /&gt;What is the best way to remove it via the update set?&lt;/P&gt;&lt;P&gt;Here is my idea of how to do it.&lt;BR /&gt;If anyone has experience with this, please let me know.&lt;/P&gt;&lt;P&gt;1. Turn off the update set in the DEV environment and delete the “my request” widget&lt;BR /&gt;→ Temporarily no “my request” is displayed in the DEV environment&lt;BR /&gt;2. Release the above update set to the STG environment&lt;BR /&gt;→ Ideally, only one “my request” in the STG environment should be deleted at this time, but if two or more are deleted, you will have three. However, if both of them are deleted, do 3 as well.&lt;BR /&gt;3. Cut the update set in the DEV environment again and add the widget.&lt;BR /&gt;4. Release the above update set to the STG environment.&lt;BR /&gt;→ If only one of “my request” is deleted in 2, this update set does not need to be released.&lt;/P&gt;</description>
    <pubDate>Fri, 18 Jul 2025 04:04:48 GMT</pubDate>
    <dc:creator>SotaT</dc:creator>
    <dc:date>2025-07-18T04:04:48Z</dc:date>
    <item>
      <title>How to delete a widget displayed in the portal via an update set</title>
      <link>https://www.servicenow.com/community/community-central-forum/how-to-delete-a-widget-displayed-in-the-portal-via-an-update-set/m-p/3325297#M3820</link>
      <description>&lt;P&gt;We have now transferred the update set from the stg environment to the dev environment.&lt;BR /&gt;In doing so, some of the same widgets were added to the portal in multiple update sets.&lt;BR /&gt;As a result, the same widget is showing up in multiple portals in the stg environment.&lt;BR /&gt;I know that removing them directly from the stg environment will solve the problem, but I don't want to touch the stg environment as much as possible.&lt;BR /&gt;There is only one widget in the dev environment right now.&lt;BR /&gt;What is the best way to remove it via the update set?&lt;/P&gt;&lt;P&gt;Here is my idea of how to do it.&lt;BR /&gt;If anyone has experience with this, please let me know.&lt;/P&gt;&lt;P&gt;1. Turn off the update set in the DEV environment and delete the “my request” widget&lt;BR /&gt;→ Temporarily no “my request” is displayed in the DEV environment&lt;BR /&gt;2. Release the above update set to the STG environment&lt;BR /&gt;→ Ideally, only one “my request” in the STG environment should be deleted at this time, but if two or more are deleted, you will have three. However, if both of them are deleted, do 3 as well.&lt;BR /&gt;3. Cut the update set in the DEV environment again and add the widget.&lt;BR /&gt;4. Release the above update set to the STG environment.&lt;BR /&gt;→ If only one of “my request” is deleted in 2, this update set does not need to be released.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Jul 2025 04:04:48 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/how-to-delete-a-widget-displayed-in-the-portal-via-an-update-set/m-p/3325297#M3820</guid>
      <dc:creator>SotaT</dc:creator>
      <dc:date>2025-07-18T04:04:48Z</dc:date>
    </item>
    <item>
      <title>Re: How to delete a widget displayed in the portal via an update set</title>
      <link>https://www.servicenow.com/community/community-central-forum/how-to-delete-a-widget-displayed-in-the-portal-via-an-update-set/m-p/3325326#M3821</link>
      <description>&lt;P&gt;&lt;a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/795122"&gt;@SotaT&lt;/a&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Widget is added on a portal page, not on portal itself.&amp;nbsp;&lt;/P&gt;&lt;P&gt;There are two options i can think of.&lt;/P&gt;&lt;P&gt;1. Go to the sp_page that has that widget you want to remove and delete the instance.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KirbyR_0-1752813498033.png" style="width: 400px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/456741i59CD1B0FC4C3969F/image-size/medium?v=v2&amp;amp;px=400" role="button" title="KirbyR_0-1752813498033.png" alt="KirbyR_0-1752813498033.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;2. Go to the sp_page that has that widget you want to remove and set the instance to active=false.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KirbyR_1-1752813528724.png" style="width: 400px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/456742i676273761D5AE85F/image-size/medium?v=v2&amp;amp;px=400" role="button" title="KirbyR_1-1752813528724.png" alt="KirbyR_1-1752813528724.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;These two are captured in updateset which will reflect in higher instance if you move. Given that widget instance sys_id are the same.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 18 Jul 2025 04:39:28 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/how-to-delete-a-widget-displayed-in-the-portal-via-an-update-set/m-p/3325326#M3821</guid>
      <dc:creator>GeraldKirby</dc:creator>
      <dc:date>2025-07-18T04:39:28Z</dc:date>
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