question Regarding flow designer in Community Central forum

Regarding flow designer

venkyk1309 — Mon, 28 Jul 2025 12:02:58 GMT

Hello Everyone,

In my flow i am assigning the created ritm to a xyz group(example)
in the next step i was dot walking to fill the assigned_to field with xyz group's manager.

when i created a request through portal assigned_to field is not filling when i tested in the flow it is working and i have used log and i was able to see in logs as well but autofilling in the created ritm.

i need to autofill the " xyz" group manager name in assigned_to field.

Thanks in advance

Regards,
Venkatesh

Re: Regarding flow designer

Mark Manders — Mon, 28 Jul 2025 13:54:48 GMT

Your images aren't showing. Please attach them to your post so we can see how you are trying to achieve this.

Re: Regarding flow designer

Ankur Bawiskar — Mon, 28 Jul 2025 14:04:43 GMT

@venkyk1309

There is some issue going on in community that images are not visible.

please add it using browse feature and add as attachment to post

Re: Regarding flow designer

Ankur Bawiskar — Mon, 28 Jul 2025 14:06:50 GMT

@venkyk1309

You need to use "Update Record" flow action to actually update the RITM-> Assignment Group in database.

once RITM is updated then only you can fetch the Group Manager and set in Assigned To using another "Update Record" flow action.

you can use a flow variable to get the group manager, then use the "Update Record" flow action and in 1 action, update the Assignment Group and Assigned to (with the flow variable)

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Regarding flow designer

venkyk1309 — Tue, 29 Jul 2025 07:20:18 GMT

@Ankur Bawiskar
Thanks, I have achieved it but have a doubt in it when i created request onBehalfOf me(language is English) assigned_to field is populating if i impersonate the other user whose language is English, it is working fine and the problem here is if i impersonate the user whose having different (like german, french, etc) it is not auto populating before.
Any thoughts on this ?

Thanks

Re: Regarding flow designer

Ankur Bawiskar — Wed, 30 Jul 2025 03:25:58 GMT

@venkyk1309

language of user should not be an issue.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Re: Regarding flow designer

Mark Manders — Wed, 30 Jul 2025 05:41:51 GMT

Can you share the flow? It sounds like you are checking on some value that isn't the same in different languages (like a choice option that has a different value in different languages). That's the only reason I can think of that this doesn't work in a different language.

You already mentioned you checked the logs: what do they say after impersonation?