import set IRE error

PrishaGorakh — Wed, 30 Jul 2025 06:45:44 GMT

i am trying to import data through import set , now the records have multiple classes in it and i want that according to the class name the records should be inserted into corresponding tables so for eg. computer class should be inserted into cmdb_ci_computer , server in cmdb_ci_server, unix server in cmdb_ci_unix_sever and so on , so i have done this through transform map script ,now i also want to use the IRE engine for these records but that is not happening

transform map script- (onBefore)

(function runTransformScript(source, map, log, target /*undefined onStart*/) {

// Map class name to actual CMDB table

var classMap = {

"computer": "cmdb_ci_computer",

"server": "cmdb_ci_server",

"unix server": "cmdb_ci_unix_server",

"application software": "cmdb_ci_application_software",

"desktop software": "cmdb_ci_desktop_software",

"database": "cmdb_ci_database"

};

var inputClass = source.u_class_name.toLowerCase();

var targetTable = classMap[inputClass];

if (!targetTable) {

gs.log("Unknown class: " + source.u_class_name, "CITransform");

log.warning("Skipping unknown class: " + source.u_class_name);

ignore = true;

return;

}

// Prepare class-wise field mappings

var values = {};

if (["computer", "server", "unix server"].includes(inputClass)) {

values = {

serial_number: source.getValue('u_serial_number'),

dns_domain: source.getValue('u_domain'),

category: source.getValue('u_category'),

disk_space: source.getValue('u_disk_space'),

ram: source.getValue('u_total_physical_memory'),

os: source.getValue('u_os'),

os_version: source.getValue('u_os_versions')

// model intentionally skipped

};

} else if (["application software", "desktop software"].includes(inputClass)) {

values = {

category: source.getValue('u_category'),

os_version: source.getValue('u_os_versions')

};

} else if (inputClass === "database") {

values = {

category: source.getValue('u_category'),

os_version: source.getValue('u_os_versions'),

type: source.getValue('u_type__f_')

};

}

var cmdbUtil = new CMDBTransformUtil();

cmdbUtil.setDataSource('ImportSet'); // Use a name that matches your IRE source rules

gs.log("Calling CMDBTransformUtil for class: " + targetTable + " with values: " + JSON.stringify(values), "CITransform");

try {

var result = cmdbUtil.identifyAndReconcile(targetTable, values);

if (!result) {

gs.log("CI not created or updated for name: " + source.u_ci_name, "CITransform");

} else {

gs.log("CI created/updated: sys_id = " + result.sys_id + " for " + source.u_ci_name, "CITransform");

}

} catch (e) {

gs.logError("Error during IRE call: " + e.message, "CITransform");

}

ignore = true;

})(source, map, log, target);

these are kind of logs im getting-

Re: import set IRE error

debendudas — Fri, 01 Aug 2025 17:40:56 GMT

Hi @PrishaGorakh,

To use IRE while import CI records to the target tables, please use Robust Transform Map instead of using the regular Transform Map.

Here is the documentation: https://www.servicenow.com/docs/csh?topicname=create-robust-import-set-transformer.html&version=latest

If this solution helps you then, mark it as accepted solution ‌‌✔️ and give thumbs up👍!

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import set IRE error

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