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  <channel>
    <title>question PDI not working - Your connection isn't private error message in Community Central forum</title>
    <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338647#M4020</link>
    <description>&lt;P&gt;is anyone else getting this error message when trying to launch the PDI?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="anapagliro_0-1753878203730.png" style="width: 400px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/459547iD34607E402C3FDA4/image-size/medium?v=v2&amp;amp;px=400" role="button" title="anapagliro_0-1753878203730.png" alt="anapagliro_0-1753878203730.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 30 Jul 2025 12:23:47 GMT</pubDate>
    <dc:creator>anapagliro</dc:creator>
    <dc:date>2025-07-30T12:23:47Z</dc:date>
    <item>
      <title>PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338647#M4020</link>
      <description>&lt;P&gt;is anyone else getting this error message when trying to launch the PDI?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="anapagliro_0-1753878203730.png" style="width: 400px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/459547iD34607E402C3FDA4/image-size/medium?v=v2&amp;amp;px=400" role="button" title="anapagliro_0-1753878203730.png" alt="anapagliro_0-1753878203730.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 12:23:47 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338647#M4020</guid>
      <dc:creator>anapagliro</dc:creator>
      <dc:date>2025-07-30T12:23:47Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338775#M4024</link>
      <description>&lt;P&gt;There are more messages out there, reporting the same. Did you have a browser update recently? Try another browser to see if it does work.&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:34:00 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338775#M4024</guid>
      <dc:creator>Mark Manders</dc:creator>
      <dc:date>2025-07-30T13:34:00Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338779#M4025</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/935376"&gt;@anapagliro&lt;/a&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Have you checked it in different browsers and Incognito mode as well. Please check in different browsers and see.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;Nikhil Bajaj&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:36:09 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338779#M4025</guid>
      <dc:creator>Nikhil Bajaj9</dc:creator>
      <dc:date>2025-07-30T13:36:09Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338791#M4026</link>
      <description>&lt;P&gt;I have tried in both Chrome (before and after an update) and just now in Edge - All getting the Your connection isn't private message. I even cleared my SSL state in my internet options based on a Google search without success. Error message of&amp;nbsp;&lt;SPAN&gt;net::ERR_CERT_DATE_INVALID makes me things its a web certificate expiration issue.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:39:56 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338791#M4026</guid>
      <dc:creator>David Nottingha</dc:creator>
      <dc:date>2025-07-30T13:39:56Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338797#M4027</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/317655"&gt;@David Nottingha&lt;/a&gt;&amp;nbsp;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It may be as i am able to access my PDI.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;Nikhil Bajaj&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:41:33 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338797#M4027</guid>
      <dc:creator>Nikhil Bajaj9</dc:creator>
      <dc:date>2025-07-30T13:41:33Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338806#M4028</link>
      <description>&lt;P&gt;It's not the browser. The certificate expired.&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:45:30 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338806#M4028</guid>
      <dc:creator>khamilton177</dc:creator>
      <dc:date>2025-07-30T13:45:30Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338807#M4029</link>
      <description>&lt;P&gt;Hi, same here, and same on Edge and Chrome... It happened BEFORE I updated the browser. Any ideas how to handle this?&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:45:31 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338807#M4029</guid>
      <dc:creator>Kat Delegiewicz</dc:creator>
      <dc:date>2025-07-30T13:45:31Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338813#M4030</link>
      <description>&lt;P&gt;no updates. I tried chrome and edge. same issue. I saw those articles and the mention a certificate being expired but not knowledge of how or who updates it.&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:48:43 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338813#M4030</guid>
      <dc:creator>anapagliro</dc:creator>
      <dc:date>2025-07-30T13:48:43Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338822#M4031</link>
      <description>&lt;P&gt;yup to all, same outcome&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:50:47 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338822#M4031</guid>
      <dc:creator>anapagliro</dc:creator>
      <dc:date>2025-07-30T13:50:47Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338827#M4032</link>
      <description>&lt;P&gt;That is what the other articles mentioned but nobody says who and how it was fixed.&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:51:42 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338827#M4032</guid>
      <dc:creator>anapagliro</dc:creator>
      <dc:date>2025-07-30T13:51:42Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338837#M4034</link>
      <description>&lt;P&gt;More and more people reporting the same. Sounds something similar to an incident in the past -&amp;nbsp;&lt;A href="https://www.servicenow.com/community/developer-forum/can-t-access-to-pdi/m-p/2722794" target="_self"&gt;&lt;SPAN&gt;Can't access to PDI&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;Harish&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please mark my response as helpful/accept solution if it helped with your issue&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 13:53:42 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338837#M4034</guid>
      <dc:creator>harishk07</dc:creator>
      <dc:date>2025-07-30T13:53:42Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338981#M4042</link>
      <description>&lt;P&gt;Yep. I got the same. Looks like the certificates have expired&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ShahedShah_0-1753886779054.png" style="width: 400px;"&gt;&lt;img src="https://www.servicenow.com/community/image/serverpage/image-id/459606i0ACDDD832E35EEF1/image-size/medium?v=v2&amp;amp;px=400" role="button" title="ShahedShah_0-1753886779054.png" alt="ShahedShah_0-1753886779054.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 14:46:31 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338981#M4042</guid>
      <dc:creator>ShahedShah</dc:creator>
      <dc:date>2025-07-30T14:46:31Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338993#M4043</link>
      <description>&lt;P&gt;Bump, same issue.&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 14:53:10 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3338993#M4043</guid>
      <dc:creator>sneqat</dc:creator>
      <dc:date>2025-07-30T14:53:10Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339079#M4048</link>
      <description>&lt;P&gt;i am facing the same issues please let me how to fix i have lot of data in my pdi and i dont want to loos it at all&lt;BR /&gt;&lt;A href="https://www.servicenow.com/community/upgrades-and-patching-forum/when-i-ciick-on-start-building-of-my-pdi-it-redirect-to-your/m-p/3339040#M7987" target="_blank" rel="noopener"&gt;MY question on community&lt;/A&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 15:29:47 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339079#M4048</guid>
      <dc:creator>sundaram080713</dc:creator>
      <dc:date>2025-07-30T15:29:47Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339141#M4054</link>
      <description>&lt;P&gt;i'm also facing same issue did you get the solution of it&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 15:56:29 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339141#M4054</guid>
      <dc:creator>mdsking987</dc:creator>
      <dc:date>2025-07-30T15:56:29Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339142#M4055</link>
      <description>&lt;P&gt;I have the same issue, How and whom do we reach out for this.&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 15:56:29 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339142#M4055</guid>
      <dc:creator>RaviN001</dc:creator>
      <dc:date>2025-07-30T15:56:29Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339198#M4060</link>
      <description>&lt;P&gt;Getting the same error&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 16:41:16 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339198#M4060</guid>
      <dc:creator>AshutoshG246769</dc:creator>
      <dc:date>2025-07-30T16:41:16Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339258#M4064</link>
      <description>&lt;P&gt;Same issue&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 17:48:24 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339258#M4064</guid>
      <dc:creator>Victor Peinado</dc:creator>
      <dc:date>2025-07-30T17:48:24Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339281#M4065</link>
      <description>&lt;P&gt;not yet&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 18:22:34 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339281#M4065</guid>
      <dc:creator>anapagliro</dc:creator>
      <dc:date>2025-07-30T18:22:34Z</dc:date>
    </item>
    <item>
      <title>Re: PDI not working - Your connection isn't private error message</title>
      <link>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339282#M4066</link>
      <description>&lt;P&gt;nope&lt;/P&gt;</description>
      <pubDate>Wed, 30 Jul 2025 18:22:56 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/pdi-not-working-your-connection-isn-t-private-error-message/m-p/3339282#M4066</guid>
      <dc:creator>anapagliro</dc:creator>
      <dc:date>2025-07-30T18:22:56Z</dc:date>
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