question can't access PDI in Community Central forum

can't access PDI

HS7 — Thu, 31 Jul 2025 06:41:01 GMT

When I access the PDI environment, I am redirected to this page. Is there a solution?

Re: can't access PDI

Nikhil Bajaj9 — Thu, 31 Jul 2025 08:08:32 GMT

It is happening as ServiceNow SSL certificate is expired so it is navigating you to http:// rather than https://. Many other people are affected by this and hope it will be fixed soon by ServiceNow.

Work Around: - Open developer.servicenow.com in incognito mode and sign in and launch PDI. It will display error, but it will also display Advanced option towards footer. Click on it and on next screen click on "Procced <PDI URL> unsafe" link and you will be able to access your PDI.

Regards,

Nikhil Bajaj

Re: can't access PDI

Bhimashankar H — Thu, 31 Jul 2025 08:11:10 GMT

Hi @HS7 ,

Please check now or after some time, I was also getting same error, but now I can easily access my PDI.

First log in to developer.servicenow.com from there launch your PDI.

This is known issue, most of the users are facing, it will be fixed, just you need to wait.

Thanks,
Bhimashankar H

-------------------------------------------------------------------------------------------------
If my response points you in the right directions, please consider marking it as 'Helpful' & 'Correct'. Thanks!

Re: can't access PDI

HS7 — Fri, 01 Aug 2025 00:15:47 GMT

Refreshing the instance solved the problem.