question Re: Issue opening a Yokohama instance for the first time in Community Central forum

Issue opening a Yokohama instance for the first time

David Illman — Thu, 31 Jul 2025 08:38:37 GMT

I have just built a new instance of Yokohama for some training i'm doing. However when start the build I get this error. Can anyone tell me what to do ? thank you

Re: Issue opening a Yokohama instance for the first time

Nikhil Bajaj9 — Thu, 31 Jul 2025 08:48:52 GMT

Hi @David Illman ,

Please navigate to Developer.servicenow.com and login. After login click on the arrow after your name (Top right side) - You will get Change user role option. Go to that option and change your role to - Admin adn check again. It should work.

If my answer helped youi in anyways, please mark - Solution accepted.

Regards,

Nikhil Bajaj

Re: Issue opening a Yokohama instance for the first time

SD_Chandan — Thu, 31 Jul 2025 17:17:16 GMT

Hi @David Illman ,
just change in the role will work ..

Re: Issue opening a Yokohama instance for the first time

David Illman — Thu, 07 Aug 2025 08:11:42 GMT

Thank you,

It was already on Admin - however I re-saved it and its now working. 😊

Re: Issue opening a Yokohama instance for the first time

David Illman — Thu, 07 Aug 2025 08:11:56 GMT

hank you,

It was already on Admin - however I re-saved it and its now working.

Re: Issue opening a Yokohama instance for the first time

Nikhil Bajaj9 — Thu, 07 Aug 2025 08:13:32 GMT

Hi @David Illman ,

Happy to hear that it is working. If my answer helped you- please mark it solution accepted.

Regards,

Nikhil Bajaj