Setting up the localization framework

SotaT — Mon, 25 Aug 2025 02:27:47 GMT

https://www.servicenow.com/docs/ja-JP/bundle/yokohama-servicenow-platform/page/product/knowledge-management/concept/conf-lf-settings-manual-translations.html

I would like to refer to the above Docs and implement bulk translation of knowledge. Ultimately, I want to create English knowledge and have translated knowledge in other languages automatically created when it is published. I am not sure if this procedure is correct, so I would appreciate your guidance on the procedure as well.

Getting back to the topic at hand, the current issue I am facing is that when I create and use a new custom localization framework setting, an error like the one shown in the screenshot occurs. I checked to see if the subflow was not set, but the field is inactive, so I cannot edit it. What should I do?

question Setting up the localization framework in Community Central forum

Setting up the localization framework