question Firefox from MacOS keeps logging out in Community Central forum

Firefox from MacOS keeps logging out

elcarew — Tue, 26 Aug 2025 13:15:38 GMT

I'm on MacOS 15.6.1 using Firefox 142.0 (current stable release as of 8/26/2025). I can't seem to keep my SNOW session current and logged in for longer that a couple of minutes. Does anyone have an idea of what might be doing this on the browser side that I can tweak? I do have uBlock Origin running with some stringent settings, though I've white listed SNOW.

Re: Firefox from MacOS keeps logging out

GlideFather — Tue, 26 Aug 2025 14:18:27 GMT

Hi @elcarew,

perform the "ServiceNow triathlon":

log out
clear cache
log in

This resolves more issues that you might imagine :))) however try also alternative browser and/or incognito mode. The uBlock shall not be a trouble but if no help, try to deactivate it for a moment and test it again.

Let me know if it helped

Re: Firefox from MacOS keeps logging out

GlideFather — Mon, 01 Sep 2025 13:22:21 GMT

@elcarew any progress?