question Catalog Items in Community Central forum

Catalog Items

parul_gupta05 — Wed, 03 Sep 2025 08:47:03 GMT

In ServiceNow, when you add a Catalog Item to the cart, the onLoad client script does run again in the cart view. How to prevent onload script running in cart.

Re: Catalog Items

GlideFather — Wed, 03 Sep 2025 14:44:07 GMT

Hi @parul_gupta05,

could you please be more specific? add a screenshot or two... it's not very clear to me

Re: Catalog Items

parul_gupta05 — Wed, 03 Sep 2025 14:53:05 GMT

I have a catalog item where some variables are hidden using an onLoad client script. But when I add the item to cart, the same onLoad script runs on the cart view and hides those fields again. I want those fields to remain visible in the cart view. How can I handle this?

Re: Catalog Items

parul_gupta05 — Wed, 03 Sep 2025 14:59:05 GMT