question Re: Why Are My Posts Marked as "Unmoderated" or "Rejected" on ServiceNow Communi in Community Central forum

Why Are My Posts Marked as "Unmoderated" or "Rejected" on ServiceNow Community?

PrasadShelar — Tue, 09 Sep 2025 17:40:42 GMT

Hi Community,

I’ve noticed that all my questions and replies on the ServiceNow Community are being marked under “My Unmoderated Items.” Specifically:

My replies are listed as “My Items Awaiting Approval”
My questions are listed as “My Rejected Items”
(Link: /community/premod/moderationitemspage/tab/rejected)

Here is my community profile link for reference:
/community/user/viewprofilepage/user-id/854454

Could you please help me understand why this is happening and what I can do to ensure my posts are approved and visible to others?

Thanks in advance!

Regards,

Prasad

Re: Why Are My Posts Marked as "Unmoderated" or "Rejected" on ServiceNow Communi

Chaitanya ILCR — Tue, 09 Sep 2025 19:18:37 GMT

Hi @PrasadShelar ,

if you have used(pasted) any URLs of Different sites in your content (which are not whitelisted by servicenow community) you would see this issue

unfortunately there is no list of sites which are allowed or not allowed to paste in the replies or blogs or questions (that would be huge list too so make sense)

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Re: Why Are My Posts Marked as "Unmoderated" or "Rejected" on ServiceNow Communi

GlideFather — Wed, 10 Sep 2025 17:00:44 GMT

Hi @PrasadShelar,

review the content and check whether there is an external link...

Usually youtube is accepted and some other sites as well but for example link to Kryterion which is responsible for ServiceNow exam maintenance and facilitation is being blocked.

There is a workaround to use a blank:

https:// support. kryterion . com
(now try to type it without the blanks, it will get stuckú